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satellite coverage maps, satellite internet help, satellite internet user agreements
Having Trouble? If you are in need of support with a Virgin Technologies product or service, contact Support at:

SUPPORT
1-888-875-2523

Or use e-Help!  Let us know briefly what you need help with.  We will respond as quickly as possible. 
Xplornet Ka User Agreement, Direcway User Agreement, iDIRECT user agreement, BGAN User Agreement
Airtime User Agreements
Review the terms and conditions
of our satellite Internet airtime agreements. Print them off, fill them in and fax to us!

Virgin Technologies SLA (pdf)

Terms & Conditions (pdf)
motosat coverage map, direcway coverage map, dw7000 coverage map, dw7700 coverage map, iDirect coverage map, BGAN coverage map
Coverage In Your Area?
These maps will show where satellite internet is available with our various systems in Canada, USA and around the World.

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satellite internet technical documents
FAQs, White Papers & More!
Looking for more detailed information?  You may be able to find what you are looking for in our FAQs or technical documents.

Technical Documents

FAQs
satellite internet help
Software, Tools & More
Download our Ping Client software or utilize some of the tools and resources that we've provided links to.

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